Recent Posts

Is Your Washing Machine Leaking?

4/13/2018 (Permalink)

Water Damage Is Your Washing Machine Leaking? Don't let your washing machine cause a leak in your home.

  •  Replace water supply hoses – Water supply hoses can become brittle and burst. Check them periodically and replace your old hoses with a new hose that consist of flexible plastic tubing encased in a stainless steel braided exterior. Purchase an auto-shut off hose protector that protects against catastrophic water damage by automatically shutting off. If excess water flow is sensed the water supply to the washing machine will turn off.
  •  Get a washer floor tray – Replace or repair your leaking washing machine right away to protect against future leaks, slide a water catching tray under your washing machine to catch drips and leaks. It’s an inexpensive way to prevent water damage to your floor from a leaking washing machine.
  •  Purchase a single-lever shut off valve – Turn the water off after each load of wash. Replace your dual faucets with a single-lever which control both hot and cold water simultaneously.
  • Flood protection device – An automatic water leak detection device prevents flooding by immediately shutting off both the hot and cold water supply to the washing machine when sensors detect a water leak. These devices are quick and easy to install by homeowners and provide 24/7 protection against water damage caused by washing machine floods. Some flood protection devices sound an audible alarm.
  •  Automatic Washing Machine Water Shutoff Valve and Leak Sensor – The shut off valve protects against catastrophic water damage. It allows water to flow when it senses that the washing machine is turned on, and stops water from flowing if the machine is turned off. It also stops water from flowing if it senses excessive water flow or detects a leak.

Smoke Damage

4/12/2018 (Permalink)

Fire Damage Smoke Damage Fire Damage

Areas of a Home Commonly Affected by Fire Damage

The level of damage varies depending on where a fire originated. An enclosed space typically will not have as much smoke damage as a large, open room with multiple appliances and a lot of wiring in the walls. Additionally, certain parts of a room may experience more damage than others.

Hot air rises, the highest concentration of smoke residue is commonly found directly above where a fire started - usually on the ceiling above the point of origin. Nail heads in the ceiling (and walls) can also attract smoke particles, which appear as an outline of a ring around them.

When smoke particles are ionized - or have an electrical charge - they are attracted to certain surfaces. Smoke produced by burning plastic carries a stronger charge than smoke from wood, paper or cotton. This causes smoke residue to form in clusters that look like cobwebs in the corners of rooms where walls and ceilings meet.

Walls & Windows 
Windows and exterior walls are normally cooler than the center of a room and because smoke  travels to areas with a lower temperature, it's common to find smoke residue on outside walls and in spaces behind drapes and blinds, even more so than surrounding surfaces.

If you notice a lingering smoke smell in your home or business call SERVPRO at 303-576-6868


What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Do You Have Bed Bugs?

4/6/2018 (Permalink)

Water Damage Do You Have Bed Bugs? Bed Bug

Signs of a Bed Bug Infestation 

  • Adult Bedbugs are the shape and size of an apple seed.
  • After feeding, bed bugs defecate brown stains on porous surfaces.
  • Bed bug bites may appear as red welts on the skin. 
  • Bed bug can be found on mattresses, box springs, headboards, footboards, bed frames and other furniture near a bed.


  • Bed bugs are easily transported into previously non-infested dwellings
  • Bed Bugs can be found in hotels, gyms, offices, schools and stores. 
  • Bed Bugs travel on bags, clothes and in vehicles.

Where Bed Bugs Hide

When not feeding, bed bugs hide in a variety of places. Around the bed, they can be found near the piping, seams and tags of the mattress and box spring, and in cracks on the bed frame and headboard.

If a room is heavily infested, you may find bed bugs:

  • In the seams of chairs and couches, between cushions, in the folds of curtains
  • In drawer joints
  • In electrical receptacles and appliances
  • Under loose wall paper and wall hangings
  • At the junction where the wall and the ceiling meet
  • Even in the head of a screw
  • Since bed bugs are only about the width of a credit card, they can squeeze into really small hiding spots. If a crack will hold a credit card, it could hide a bed bug

Keeping a clean and uncluttered house can save you time and money by drastically decreasing your chance of bed bug infestation. 


4/6/2018 (Permalink)


History of SERVPRO

From a small beginning as a painting business in Sacramento, CA, in 1967, SERVPRO has become one of the most recognizable names in the restoration industry. Within two years, owners Ted and Doris Isaacson used their expertise in the cleaning and restoration to expand their business offerings. Soon afterwards, they began to offer franchises and grew steadily so that by 1979, SERVPRO had 175 locations.

SERVPRO grew exponentially after relocating its headquarters in 1988 to Gallatin, TN, about 30 miles outside of Nashville. The Isaacsons moved the company there so that its headquarters could be located within 600 miles of half of the population of the United States. Since that time, SERVPRO has nearly tripled its size with over 1,700 locally owned and operated franchises across the United States.

SERVPRO remains a family-owned company, with the Isaacson’s eldest child, Susan Steen, as the company’s chief executive officer. Steen is joined by family members Randall Isaacson and Rick Isaacson as president and executive vice president, respectively.

Staff & Training

As a national company, SERVPRO has resources at its disposal that smaller, local companies may not have. These resources include a national staff that can help local franchisees with support in various aspects of running a business, that include human resources personnel, business analyst, customer service representatives, Quickbooks specialists, national accounts coordinators, marketing data analysts, property claims adjusters and vendor coordinators.

Franchisees receive support and special training from the moment they become part of the company. The first step is a 15-day training program at SERVPRO’s corporate training facility in Tennessee. The basic course covers fire and water restoration, mold mitigation and carpet and upholstery cleaning. Franchise employees can also take the 15-day training course but also have a separate self-paced program for certification in fire and water restoration, carpet and upholstery cleaning and crew training.

What’s more, SERVPRO provides its employees with plenty of ongoing training that includes web-based, self-paced e-learning modules that include video presentations and support materials. The company also offers credit and noncredit courses that cover the latest knowledge and techniques in emergency mitigation. Topics include water and fire damage restoration, restorative drying, mitigation awareness response and mold mitigation and restoration.

In addition, SERVPRO partners with the Institute of Inspection Cleaning and Restoration Certification (IICRC) to provide year-round training classes that certifies employees to work in the restoration field. Courses for applied structural drying occur in the company’s purpose-built ASD training facility.

Do You Understand Mold Removal and Remediation ?

4/6/2018 (Permalink)

Mold Remediation Do You Understand Mold Removal and Remediation ? Got Mold?

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. We understand mold and mold growth. 

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. 

  1. Inspection and Mold Damage Assessment
  2. Mold Containment
  3. Air Filtration
  4. Removing Mold and Mold-Infested Materials
  5. Cleaning Contents and Belongings

Have Questions? 

Contact us at 303-576-6868

What Landlords and Property Managers Should Know

3/8/2018 (Permalink)

General What Landlords and Property Managers Should Know Affected Wall

What Landlords and Property Managers Should Know

The number of houses and commercial buildings that are used for growing marijuana is increasing. As medical and recreational marijuana becomes legal in more states it also becomes legal to grow at home for certain people. Grow rooms are becoming more common & cause great damage and microbial growth if improperly built or operated.

How Can a Grow Operation Affect Your Property?

  • Mold growth from inadequate ventilation causing high levels of humidity
  • Incorrect wiring or overloaded circuits can result in a fire.
  • Poor quality electrical work may lower resale value.

Structural Damage

  • Holes for ventilation and electrical access
  • Wood rot
  • Rusted hollow columns
  • Damaged duct system from plant sap and high levels of humidity
  • Residual marijuana odor

Don’t Become The Victim

Should cannabis related issues arise after the lease has been signed and if there was no clause prohibiting it, you’ll need to rely on an anti-drug or crime policy that hopefully was included in the lease. A breach of the lease could be cause for eviction if the tenant doesn’t

comply after getting a written notice. If you did not include such a clause, it will be difficult to enforce your wishes during the term of the lease.


Call us at 303-576-6868

We provide results while minimizing the disruption to your business or home.

Steady Precipitation can Lead to Indoor Flood Damage in Castle Rock

12/15/2017 (Permalink)

Storm Damage Steady Precipitation can Lead to Indoor Flood Damage in Castle Rock Heavy rainfall during a storm can wreak havoc on your roof and send a lot of water into your home. When facing such a situation, contact SERVPRO.

SERVPRO Technicians Thoroughly Dry Out Your Property Regardless of How the Flooding Entered Your Home

Flooding from the outside world that affects your Castle Rock home with substantial damage does not always mean the ground became saturated. Persistent precipitation in the way of rainfall or snowfall can both cause flooding conditions inside a home.
Whenever a homeowner calls us about flood damage in Castle Rock, we understand how they feel. Their home just sustained enormous damage, and the feelings of loss can remain high for extended periods. We want to assure our customers that we can restore their home, so it becomes “Like it never even happened.”
Our employees receive training that results in their IICRC certification. Added to this, our extensive experience in mitigating flooded homes ensures that we know how to implement the latest in technological advances, allowing us to serve our customers and their families better.
When heavy, persistent precipitation damages your home and creates a flood inside, the effects can outweigh those of a traditional, over-the-ground type flooding event. Water streams downward when pouring down from a leaky roof or upper area of a damaged wall. Anything from the water's entry point to the ground can become a target. Once the water settles, it then spreads out.
If precipitation enters your home from the roof, your attic can sustain immense damage, as well. Your entire home needs extensive drying work to commence as soon as possible. Without it, secondary water damage can begin developing. It is not sufficient to only dry your living area when situations such as this occur.
While a top-to-bottom flood like this means the microbial factor differs from other floods, infestation by rodents or other pests in the attic can contaminate otherwise pathogen-free water. Sanitizing your home after any flood remains crucial toward protecting your home and family's health. Insulation easily becomes impacted, requiring removal. This occurs in both the attic and walls. Without removing waterlogged insulating material, microbial growth can proliferate, and moisture can continually create problems.
SERVPRO of Castle Rock / Parker wants to help your family recover from any flood damage and help prevent the further spread of damage in your home. Our 24-hour service is available every day of the year by calling our local number, (720) 842-1950.

For more information regarding the city of Castle Rock, click here.

Proven Water Removal Services Residents of Parker Can Trust

12/7/2017 (Permalink)

Water Damage Proven Water Removal Services Residents of Parker Can Trust When standing water is more than two inches in depth, SERVPRO technicians use a submersible pump to extract the water.

SERVPRO Thoroughly Dries and Deodorizes Your Home after Water Damage

You need an immediate response when your Parker home suffers water damage. Inspection of your property is necessary before carrying out water removal to prevent further damage. After extracting the water, drying and deodorization processes follow. That is why we highly recommend working with a certified service provider to restore your property.

Water extraction is one of the first steps that our SERVPRO technicians use to do the water removal when attending to water disasters in Parker. We do this by using extractors - tools that can remove water and clean at the same time. The device has a vacuum system, a pump, and a heater. When removing water, it is only the vacuuming component that operates and all the three work together when we use them to do the cleaning.

SERVPRO technicians use portable extractors when removing water from areas with limited space. On the other hand, we use the powerful truck mounted extractors to remove large amounts of water from easily accessible areas. When the standing water is of substantial depth - 2 inches and above - a submersible pump may be used to do the removal.

When the humidity of the air rises, odor vapors move, and you can smell them. We identify the source of the smell as one of the restoration activities and do deodorization to address both the imagined and real odors. Deodorization agents neutralize the odors and reduce the probability of their reoccurrence.

The use of activated oxygen, wet fogging and dry fogging are the main types of deodorization that we use when restoring your property. The selected technique depends on the kind of odor that we are neutralizing. Our IICRC-certified restoration technicians use protective gear such as respirators when using chemical deodorants to prevent any possible health effects.

SERVPRO of Castle Rock / Parker attends to all mold, water, fire, and storm damage disasters. Discover the available options by calling us at (720) 842-1950 and get served by an industry leader.  

Click here to learn more about the city of Parker.

Restoring What Matters Most After Fire Damage To Your Castle Rock Home

11/21/2017 (Permalink)

Fire Damage Restoring What Matters Most After Fire Damage To Your Castle Rock Home Castle Rock Properties and Fire Damage Means It Is Time to Call SERVPRO

Content Cleaning of Possessions Rank High with Fire & Smoke Cleanup

Negligence and distraction are not the only excuses for your Castle Rock home to suddenly and inexplicably catches fire. Regardless of the reason, many people do not have the option just to uproot and move to a new location. The only solution is to get the damaged areas of your house restored to how they looked before the fire ever happened.
The thoroughness of the fire damage restoration in your Castle Rock residence is partially dependent on the experience of the qualified restoration company that you choose to do the work. Our professional SERVPRO staff prides itself on how we treat our customers and the speed with which we can restore their damaged homes to a preloss condition whenever possible. For extreme structural damage, we partner or can offer suggestions for full-service construction companies.
A preloss condition is a goal for every structural component of the area affected by the fire, as well as the contents that occupy the space. Contents cleaning is something that many people are not aware that our SERVPRO team can do for them. Surprisingly, this often is done in the same way that the structural components and framework of your home are cleaned and restored, which can both save you money and help to preserve precious heirlooms and possessions that you believed were lost to the fire.
Content cleaning is a part of our complete restoration process that begins the moment that you give us a call with your emergency. Our experienced SERVPRO technicians make short work of assessing the damage both to the structure of your home and to the contents in the affected area. The assessment involves testing various cleaning methods on these contents to determine the best of the equipment and detergent combinations to use to remove residues, soot and other damages of this nature.
Be sure to relay to the professionals we send to your home which items that you value the most within the damage radius. Communication is a critical step in ensuring that nothing gets overlooked and that you are pleased with the restoration process as a whole.
There are no guarantees with restoring specific contents within the affected area of this fire, however. Damage can be too extensive for even the most elaborate of restoration efforts, and so it is best to council with the SERVPRO professionals sent to restore your home to determine which items can be brought to preloss conditions once more. Concerning insurance, the final say remains with you and your carrier.
Fires can happen to anyone. While you might not prepare for the damage they can do, we at SERVPRO of Castle Rock / Parker are always prepared. Give us a call anytime at (720) 842-1950.

For more information on the local fire department click here.

Unexpected Damage During Castle Rock Inn Remodeling

11/19/2017 (Permalink)

Commercial Unexpected Damage During Castle Rock Inn Remodeling Our technicians help your Inn retain its historic charm as we focus on restoration rather than replacement after damage. Contact us today.

SERVPRO Technicians Quickly Dry Out Your Flooded Business

When your business takes the leap and decides to make major upgrades, you do not anticipate a water loss during the rehabbing work. Accidents do happen, and when they result in a significant water intrusion, all of the planned improvements may need to go on hold until the moisture is removed. Our crews and equipment are up to the challenge of fast and thorough water evacuation.
Our area is attractive to visitors who enjoy our many outdoor activities, shopping, and dining. Comfortable and well-maintained lodgings are a must to encourage continued visits, and the event spaces in local hotels are important to local residents, too, for weddings and parties. While remodeling your Inn, a pipe cut by a contractor necessitates immediate commercial water removal in Castle Rock to prevent a delay in the ongoing renovations. We have both the workers and the equipment to make this happen fast.
When power machinery is threatened by water intrusion and possible submersion, the responders must be certified in not only water removal but also safety. SERVPRO technicians are among the restoration industry’s most thoroughly trained workers and take all steps necessary to avoid any risk to the building, other contractors on site, and themselves as they take on the task of removing the standing water. Once it is clear that we have met all safety precautions, we begin to pump out and extract the water in the most efficient way possible.
Areas newly tiled or carpeted we assess carefully to ensure no moisture remains in the subflooring. Grout takes up to 72 hours to cure sufficiently to be sealed, so we may face dealing with areas where water absorbed through those lines. SERVPRO technicians are trained extensively in moisture measurement and monitoring, and use those skills to ascertain where residual water may hide and then we use our advanced training to get that water out of structures and fixtures.
Wet padding and carpets must be dried thoroughly to avoid secondary damage such as microbial growth or delamination. We work with your insurance carriers and perhaps those of your general contractor to determine how to manage the carpet drying. Sometimes removing and replacing the padding makes the most sense, as the materials in carpeting respond better than most underlays. If the padding remains, we make sure to use effective techniques such as weighted extraction wands and slow, repeated passes systematically over a series of smaller areas when extracting. SERVPRO crews are water removal experts and work as a team to ensure no area or layer of newly installed flooring goes untreated.
If a water loss threatens your commercial remodeling project, call (720) 842-1950 immediately. SERVPRO of Castle Rock / Parker awaits any emergency with well-prepared crews and tools, and water removal is one of our core services.

For more information about the City of Castle Rock, Colorado visit: